Arrow Tempo
Refund Policy
1. Lifetime Premium (website purchase)
Lifetime Premium purchases are final and non-refundable, except where a refund is required by applicable consumer law. Lifetime Premium is a limited-quantity offer, and your access is delivered immediately after payment to the app account whose App User ID you entered at checkout.
Please try before you buy. The App is free to download and Premium offers a free trial — we recommend using the trial to make sure Arrow Tempo works for you, on your equipment and at your range, before purchasing lifetime access.
By purchasing, you request immediate delivery of the entitlement and — where you have a statutory withdrawal right for digital content (for example in the EEA or UK) — acknowledge that you lose that withdrawal right once delivery is complete.
Website purchases are processed by our reseller and merchant of record, Paddle. Nothing in this policy limits Paddle's handling of fraudulent or unauthorised transactions, or any rights you have under mandatory consumer law.
2. Subscriptions (App Store & Google Play)
Subscriptions bought in the App are sold and processed by Apple or Google, and refunds for them are handled by the store under its own policy — Apple via reportaproblem.apple.com, Google via Google Play's refund process. We cannot issue refunds for store purchases.
3. Something not working?
If Premium hasn't unlocked after a Lifetime purchase, relaunch the App or tap Restore Purchases in the App's settings. Still stuck? Email support@arrowtempo.com with the App User ID you used at checkout — we'll fix the entitlement. A delivery problem is our problem, not yours.
4. Contact
Questions about this policy: support@arrowtempo.com.
See also our Terms of Service and Privacy Policy.